GENERAL CONDITIONS OF SALE
CONDITIONS FOR MAKING A PURCHASE
The products offered on the Site are intended exclusively for sale to final consumers, natural or legal persons, with the exclusion of any resellers or intermediaries acting on behalf of resellers, who for each request can send an email to the contact details indicated in "Contact us”. Consequently, the Customer declares that he acts as a final consumer and that he has no intention of reselling the products purchased on the Site for commercial purposes.
In order to make a purchase on the Site, the following conditions must be met:
(i) Be of legal age in your country;
(ii) Have legal capacity to contract;
(iii) Request delivery to one of the territories covered by us, as listed below in the article “Delivery”.
(iiii) Contact via chat or email regarding pricing and ordering desired products.
By making your purchase, you represent and confirm that you are acting as a consumer, on a non-commercial basis, that you are of legal age and have full legal capacity to enter into a contract with us.
ANTONIO IMPERATO reserves the right to refuse any manifestly disproportionate order, the quantities of which appear abnormal for a consumer or appear to characterize a professional order made for commercial purposes.
In order to finalize the purchase order, a deposit equivalent to 50% of the total price is required and the balance when sending the order.
We reserve the right to change our prices for products displayed at any time and to correct pricing errors which may inadvertently occur. More information on pricing and sales tax can be found on the payments page.
PRODUCT PRESENTATION
The photographs accompanying the products on our website are provided for illustrative purposes and only the description of the product is legally binding.
In particular, we draw your attention to the fact that the images displayed on the Site and the colors that compose them depend on the screen and computer systems used. Color nuances may therefore vary.
If you have any questions about the products, you can of course contact customer service.
PRODUCT AVAILABILITY
The clothing items offered for sale on the Site are produced at the request of the buyer. Our policy is based on eco-sustainability, therefore production is only made to order, so that there is no waste of materials and consequent entry of waste into the system. The times are closely linked to the production times of the garment, created by hand, taking care of the details for a quality product.
The Made-To-Order collections are with standardized measures.
EU sizes. 40 - 42 - 44 - 46 - 48
The Alta Moda collections are tailored to the customer. Made on the basis of the measurements indicated by the customer such as: chest, breast, waist and pelvis circumference.
PRICE
The items are invoiced at the rate in effect at the time of the order confirmation on the Site by the Customer.
Unless otherwise indicated, all prices indicated on the Site are expressed in euros, including VAT, excluding any other applicable taxes and excluding delivery costs.
These taxes and delivery costs may vary according to the content of the order and the delivery location chosen.
The amount of the delivery costs will be specified during the order process and before its confirmation.
It is your responsibility to check the prices displayed before confirming your order.
DELIVERY
ANTONIO IMPERATO delivers its products in the territories indicated in the attachment at the end of this document.
No delivery will be made to a PO Box.
ANTONIO IMPERATO will send you the products ordered promptly and, unless otherwise specified at the time of purchase, within thirty (30) days from the date of the order for Made-to-order collections. For Couture collections, order processing times may be extended up to a maximum of sixty (60) days.
If you have ordered multiple products, no partial delivery will be made, unless otherwise agreed, and all the products ordered will be sent to you simultaneously in a single shipment.
Upon receipt of your order, you will need to check the condition of the package and the conformity of the content in the presence of the courier, in order to make any reservations regarding obvious defects (damaged or open package, missing or defective item, etc.).
Furthermore, any anomaly relating to the items (damage, missing item compared to the order, damaged or open package, broken or defective item, etc.) must be reported to ANTONIO IMPERATO within 24 hours of receipt.
Full list of countries eligible for delivery:
- France
- Italy
- Spain
- Monk
- Swiss
- Germany
- Netherlands
- United Kingdom
- Greece
- United States
- Hong Kong
- Singapore
- Shanghai
- Japan
- China
RETURN AND REFUND POLICY
Any product excluding the Alta Moda Collection, can be returned, simply return it with all accessories and packaging included along with the original receipt (or gift receipt) within 14 days from the date you receive the product and we will replace it or offer a refund in based on the original payment method.
In addition, please note the following: (i) products damaged and/or missing due to causes dependent on the customer will not be refunded; (ii) products can only be returned to the country where were originally purchased; (iii) the following products cannot be returned: Alta Moda Collection.